One inbox,
countless smiles
From AI to Hi, all your business conversations are in one place: interactions refined, time reclaimed, and
unparalleled customer experience unleashed.
our customers
Trusted by some of the world’s greatest brands
all about the product
One inbox to rule them all
Manage all your business conversations from Glassix. One unified inbox across channels and chatbots.
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Conversation routing engine
Assign conversations to qualified agents dynamically and customize routing rules to deliver effective triage at scale.
Cross channel continuity
Maintain conversation continuity across channels and departments for a complete Omnichannel experience.
Customer conversation history
Present conversation history in a single panel across agents, chatbots, and channels.
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Rich media & large files sharing
Share videos, images, voice notes, digitally signed documents and more.
We help companies and small businesses drive customer delight through personalized and automated interactions
Leverage the Glassix visual chatbot builder to design automated flows coupled with Conversational AI, and deploy simultaneously to all channels with just one click!
Visual chatbot
builder
builder
Create no-code flows designed for non-technical business managers.
Cross channel chatbot flows
Easily launch a new Chatbot in minutes and deploy to all channels in just one click.
Chatbots coupled with Conversational AI
Deploy sophisticated Chatbots, including conditions and custom code coupled with conversational AI powered by GPT-4, or train your own.
Real-time agent takeover
Monitor Chatbot conversations in real time and enable agent takeover to improve customer satisfaction and close rate.
AI that speaks customer:
Glassix customer communications platform helps teams converse like pros, effortlessly automating and your customers to go ‘wow'.
What our customers say
Don’t just take our word for it. Read their stories.
Empowering the Fitness, Health, and Wellness industry
Learn how Holmes Place manages over 140K customer inquiries using Glassix
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Transforming the Hospitailty and Travel industry
Discover how Glassix enables Vert Hotels to service customers and optimize their guest experience
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Transforming the Beauty and Cosmetics industry
Explore how Estee Lauder group utilize Glassix to deliver a Conversational Customer Experience
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Transforming the Automotive industry
Reveal How Glassix powers Hertz car rental services and digital fleet management
our statistics
Experience the 'Stats'faction:
Numbers don’t lie!
Numbers don’t lie!
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28
%
In operational costs
12
x
Faster first response time
+
33
%
In customer satisfaction score
-
23
%
in average resolution time
Maintain seamless conversation continuity across channels with Glassix.
Stay connected anytime, anywhere, uninterruptedly.
Instant messaging
Reply to direct messages via WhatsApp, iMessage, Messenger, and more.
Live chat
Engage your customers directly from your website or mobile app.
Social media
Stay on top of your feed so you never miss a comment or post.
Instant channel change
Enable agents to seamlessly move between channels in one click.
Our Blog
Dive into great reads and industry insights on the Glassix blog — Beyond the inbox
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